Ludovic's weblog

Testers for Thunderbird 3.1b1 wanted

2010-02-20T14:55:19Z

We are going to release Lanikai 3.1b1. I'm looking for volunteers to work on a complete test using litmus. These are the areas that need to be tested :

Install, shutdown, uninstall

Folder Views

Migration

Updating Thunderbird

Import

Window configuration

Toolbars and menus

Account settings & Preferences (Options)

IMAP accounts

POP accounts (exclude Global Inbox)

Gmail Accounts

.Mac accounts

Global inbox

Mail composition

Spell checker

RSS account & subscriptions

Newsgroups

Message Aging

Navigating and displaying messages

Downloading and saving

Image blocking

Return receipts

Proxies

Offline, disk space

Moving, copying, deleting messages

Views and labeling messages

Message filters

Message search

Address search

Virtual folders

Message Grouping

Quicksearch

Address books

Junk mail

Extensions

Theme management

Help

Printing

Master Passwords & password management

Phishing, spoof detection

Secure connections

Digital signing, encrypting messages

Software Update

Find as you type (FAYT)/Quickfind

Windows Search and Spotlight integration

Like I did in the past, can you send me a private email to ludovic@mozillamessaging.com, telling me on which os you would use to participate and three areas you would like to test ( I suggest that you make your choice in that way , 1st area something you care about and are eager to test, 2 area something you can easily test, 3rd something you never used before ) so I can organize things. The last two times this worked pretty well - except for some people ending up testing things they didn't care about. So i'm trying to make this better by letting you choose before hand. I still need to aim for 100% coverage so you still might end up testing areas you didn't ask for.

Presenting the Thunderbird QA team, Interview #5 Nathan

2010-02-16T07:47:46Z

Me :Hello Nathan, you've been doing a lot of triage work over the last few weeks, could you introduce yourself to our readers (age, location ... things you think a releveant) ?

Nathan :Well, I'm a 21-year-old software developer, living in sunny California - I don't specialize in C++ code, unfortunately, though. As a number of Mozillians seem to be, I'm a committed Christian.

Me :How long have you been a Thunderbird user ? What was the first version of Thunderbird that you used ?

Nathan :I've been using Thunderbird ever since I switched over from Outlook 2007 in mid 2007 - I must have gotten a pretty brand-new version of 2.0, but I didn't notice that at the time

Me :From that answer am I concluding correctly that you are a windows user ?

Nathan :Indeed so - I've been reasonably happy with Windows for half my life, though I've dabbled in Linux a good bit also. I even find Vista to be tolerable.. whether out of misplaced stubbornness, or some other reason, I don't know.

Me :As said earlier you've been giving a much appreciated help over the last few weeks, can you tell us why ?

Nathan :Well, I really started to dig into Bugzilla, finding and commenting on bugs I'd noticed, during the 3.0 release cycle, starting about b2. Then in December last year, I realized I had some extra time, so I volunteered for Litmus testing. One thing led to another, and just a couple weeks ago, I started watching my first QA contacts (only half a dozen, right now), and here I am!

Nathan :That, at any rate, is the sequence. My motive, on the other hand, is mostly that I know I can track down problems in and around Thunderbird fairly effectively, and there's definitely a need for help, so I'm trying to fill that as much as I can.

Me :Indeed , was the learning curve time consuming ? Was it difficult to get into it ?

Nathan :There's a fair amount of policy and guideline material to read first, but I actually like the formalization of it - it makes common sense and experience a lot faster to get a hold of. Filing bugs is definitely an art form, as it requires so much communication in such a small space.
That said, I don't think it took me more than a few weeks of a few hours a week to get into triaging, if even that - maybe because I'm already a developer? And it's not difficult, really, it just takes some persistence.

Me :Do you enjoy doing it ?

Nathan :Most of the time, yes, it's quite satisfying. I suppose that's because I'm taking a load off other people (developers, other QA), and also because I'm helping the reporters in most cases. On the other hand, I see some genuinely unclear and frustrated reports, and that's troubling, partly because I can't do much to fix those - maybe no one can, in fact. But it all balances out, and I'm still on the plus side of the ledger.

Me :How much time do you spend helping the QA effort , say weekly ?

Nathan :A good question. Right now, I'm probably spending maybe 5-15 hours a week on it - I'd give you more specific data, but my time-logging program seems to have gone kaput, so that's just my best guess. If I had to, I could easily reduce it just by watching fewer components - maybe down to 2 hours a week, or even less. But that'd be no fun!

Me :Any advice you would like to give to someone pondering about giving a hand ?

Nathan :Dive in. Like Wikipedia says, be bold! Any mistake can be fixed. But do read the instructions first, and spend some time looking at existing bug reports before making major changes - it'll save a lot of embarrassment later.
Oh yes, and one more thing:
Get another email account for bugmail!

Me :Lol !
Are there areas where you have more interest in than other ? if so which one(s) ?

Nathan :Right now, I'm mostly focused on the visible front end and the IMAP support - perhaps because I have nearly two dozen IMAP accounts, and am definitely a power user. (Scratching the ol' itch, you know?) Some of TB's internals and soon-to-be internals (Gloda, Jetpack, STEEL, etc) strike me as really cool, but they don't touch me as directly; maybe soon, though!

Me :Power user heh ! Do you use extensions ? If so can you lists the one you use ?

Nathan :Sure thing! But there's quite a lot..

Nathan :Add-on Compatibility Reporter, Nightly Tester Tools, Lightning Nightly Updater

Nathan :Bugmail, CompactHeader, CustomizeHeaderToolbar, Display Mail User Agent

Nathan :Mail Redirect, Signature Switch, jsLib, TagZilla, The Real Reply

Nathan :Diccionario español Argentina, Addressbooks Synchronizer, Duplicate Contact Manager, FiltaQuilla, JunQuilla, Lightning, TaQuilla, ThunderNote, ToneQuilla

Nathan :I keep trying ThunderBrowse, but for some reason, I can never quite get used to it.. I guess I'll probably never be a Suite/SM type of person. Seems a good extension, though.

Nathan :Those are just the enabled ones.

Me :What version of Thunderbird do you actually run ?

Nathan :3.0.1 mostly; I have a copy of 2.0.0.23 (re-installed just the other day, in fact) for troubleshooting, and maybe a nightly or so scattered around for the odd regression test. I'll probably start using 3.1b1 soon after it comes out, though I'll still maintain a 3.0.x install for testing.

Me :Anything you would like to add ?

Nathan :Hmm.. well, I would like to mention, on behalf of every QA person in existence, that it really helps if you follow the instructions on the Bugzilla entry form.. really really.

Nathan :I'd also like to thank the whole MoMo team for hanging in on the long road to 3.0! It's a great release.

Me :Thanks for helping and taking the time to do this. Next Time I'm in Mountain View we'll go for a drink !

What is the best bleeding edge

2010-02-09T08:01:38Z

At the moment If you want to run a bleeding edge version of Thunderbird, you need to choose between running 3.2x and 3.1x builds. In fact, it appears that most people willing to run bleeding edge are now running 3.2x builds.

Whilst our most dedicated testers are running 3.2x builds, the engineering team is working on bringing features and bug fixes to the 3.1x branch. There's a discrepancy here. This means that the issues that might exist in 3.1x have a greater chance to be discovered after releases rather than before. It's easy to fix that, instead of running 3.2x builds, we would like our bleeding edge user to use the 3.1x builds (you can find them at http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-1.9.2/). By doing this simple switch you'll help to make the 3.1 series a great series.

Thunderbird Quality Weekly Event

2010-01-20T08:11:09Z

The people in charge of the quality of Thunderbird , are organizing on a weekly basis a quality team event. These event cover most of the area where quality is involved. This means testing new feature, testing pre-release version of the software, and maintaining the known bug database. If you come to think about it, none of these activities require to be done on a given date, so why bother with an "event" ?

First of All the event is virtual, it happens online - this is for practical reasons, it would be very difficult to have people living in Singapore, the US east coast or The Netherlands to meet and work in the same physical place. We do bother to have an event because sometimes when looking at a problem or at something new being able to ask other if they see the same thing is valuable, because they might know something you don't or might have encountered the same issue earlier etc ... The value of the event is communicating with other people doing the same thing as you do, but with a different perspective. This is specially true for people who want to join. Asking the people that have been doing quality for quite some time will be available to help new comers.

We are using a distributed chat system called IRC, which is available with dedicated clients or through a web interface. As all the people available for a chat are not always in front of the chat window, you might not get an immediate answer. Typing a name a person being in the chat room will help you get noticed and get a faster answer. And don't be afraid to ask or participate , it's not that difficult.

Now that you know how those events take place, you might be interested in figuring out the subject that is going to be going on during the event. We publish a wiki page for each event that take place, and we have an other page referencing all past and future events (well most of the future events are being announced on a weekly basis). This week for example will be focused on duplicate events. I'm also announcing the events on Thunderbird dev mailing list.

If you are upgrading to Thundebird 3.0rc1 ...

2009-11-26T08:35:44Z

And are a Enigmail user - please update to the latest enigmail nightly. As previous versions or some previous nightlies (from a few weeks to a few month) , might crash Thunderbird. Actually we believe that our top crashers is due to incompatible versions of enigmail being installed.

Enigmail is aimaing for version 1.0 and looks for translator

2009-11-13T17:25:32Z

From an email to the enigmail mailing list :
I am starting to prepare a new version of Enigmail for Thunderbird 3.0.
I think that after more than 8 years of development, it's about time to
finally call it "1.0"!

For this, of course I'd like to have as many translations as possible
:-) Please send your translations directly to me. In case you don't know
how to translate Enigmail, instructions can be found here:
http://enigmail.mozdev.org/download/langpack.php#instruct

Attached is the diff file between v0.96.0 and the next version -- as you
can see it's really not much. In case your language wasn't updated from
v0.95.7 to v0.97.0, I have also added the previous versions' diff.

Please het in touch with patrick if you want to give a hand.

Shredder crashing while sending emails ....

2009-11-11T15:05:48Z

If you are crashing or having error messages while trying to send email, and that you are using a shredder nightly, and using enigmail to sign/encrypt your emails, consider updating to the latest enigmail nightlies which fixes those issues.

Website I find useful

2009-11-04T07:31:02Z

I'm going to start a new meme - as I find these funny and sometimes useful.

Rules :

Copy the rules in the beginning or at the end of your post

Link to the person who tagged you

Give the 5 websites you find useful, or that you use the most. Try to explain why !

Tag 5 people

The meme doesn't need to stay in english :-)

My Five favorite/most useful websites are :

flickr, as photography is my passion , I couldn't share my pictures so easily without flickr.

Le monde, a French newspaper, a good way to stay in touch with what's going on in my own country.

upcoming , a nice service to find what's going on around , easily share it with friends.

google - without which the internet wouldn't be what it is today I mainly use maps and search

This website, which gives me the freedom to express myself and broadcast it to the world.

Now the fun part, people I'm tagging :
Flore , because becoming a mother doesn't imply stopping blogging.
Stéphane, because he uses the internet in a very different way than I do.
Allan , because he's moved on the other side of the pond and as been quiet since.
Smokey, because without him Camino wouldn't be in such a good shape.
Davida, for his vision.

links for 2009-11-02

2009-11-02T15:30:41Z

Trustedbird

new features under free software licenses for the Mozilla Thunderbird email client. * Enhanced Security Services for S/MIME (RFC 2634) o Triple Wrapping: sign, encrypt, and sign again a message. o Signed Receipts o Security Labels * DSN (Delivery Status Notification) * SMTP PRIORITY extension

(tags: email enterprise security thunderbird)

One week left to join the Thunderbird 3.0 RC testing effort

2009-10-27T07:14:09Z

If everything goes well By next week we should be building Thunderbird 3.0 release candidate 1. Once that version of Thunderbird is ready it needs to be tested. The testing effort is nothing but reading, doing reading and pressing buttons on a Web page. As there are good chances for that build to become the final 3.0, the Thunderbird Quality Assurance (QA) team wants to make sure that this build is tested to the maximum extend possible. For that we are organizing a week long effort to cover the Full Functional Test (FFT) suite Thunderbird has.

A FFT is made up of 45 areas of tests. Each area containing from one to thirty tests. Each test looks like the screen-shot below :

As you can see there are two columns. One containing what to do on the left. While the right column contains what to verify. The lower part of the screen being used to report how the the product behaved with regards to the test. Nothing really complicated.

As stated above there are a good amount of testing. To test Thunderbird 3.0 RC as extensively as possible the QA Team is looking for volunteers that are willing to devote from 20 minutes to an hours to do some tests. The idea is to divide work. Instead of having everybody concentrating on the Installation phase - we can have people looking at some parts of Thunderbird that are not tested so often. To Participate to this effort you will need :

From 20 minutes to an hour.

An account on Litmus - the tools where the test are and the result will be.

An account on bugzilla - so you can report bugs if you find some.

To send me an email (see below) so I can divide the work and let you know what to tests.

As you might have noticed I'm asking no more than one hour, while I said the effort would last a week. This is to give you future participants more flexibility on when you can/should do your tests. It will also let myself and a few other plenty of time to run as much test as possible. And lastly we will offer our help online.

I'm asking people to sign up so I can divide the work, and send them an individual email when the builds are ready. That email will contain precise instructions on what to test, on how to get in touch with the QA team if you have an issue while testing and don't know what to do. To sign up send me an email at ludovic@mozillamessaging.com , with the following information :

What OS you'll be testing on (we need a few more mac users and linux users btw)

What kind of account you have (ie. POP, NNTP, RSS, IMAP)

Anything you would like to test in particular (your interests)

Testing now is the best way for you to enjoy the new features of Thunderbird 3.0 and to make sure the things you care about are working.

Presenting the Thunderbird QA team, Interview #4 Aureliano

2009-10-26T07:39:48Z

Can you introduce yourself abit to our readers :
How old are you ?

37 years old (too old I know :-( )

Where do you live ?

Calabria in southern Italy

What's your relationship with mozilla and thunderbird in particular ?
How long have you been using it ?

Thunderbird is my default (and only) email-client since 2003.

What os/platform do you use it on ?

Windows XP

What are your area's of interest when doing Quality assurance ?

Now I'm interested at all areas, anyway at the beginning I was
interested in particularly .at address book component and tabs

Why do you participate in the quality effort ?

I love TB and I like to try to improve it , as I can

Why ? What do you get from it ? Is it fun ?

It's very funny... and instructive.

What do you think about TB3 ?
Do you think you own part of it because you do QA ? Do you like it ?

Yes a little bit... and I like it too much

How do you use Tb yourself ?
Extensions ? - Which one ?

I use TB in my environment works (I'm a developer in my real life).

My extension are:

Bugmail 1.6.1

Dizionario italiano 3.1

DOM Inspector 2.0.3

Enigmail 0.97a

FiltaQuilla 0.2.20090223

Lightning 1.0pre

Lightning Nightly Updater (Unofficial) 0.9.090618

MinimizeToTray 1.5

Nightly Tester Tools 2.0.2

Remove Duplicate Messages (Alternate) 0.3.2

Silvermel XT 0.1.2

Anything you would like to add ?

Thanks to Mozilla and Thunderbird QA boys.

Presenting the Thunderbird QA team, Interview #3 Nikolay Shopik

2009-10-19T06:59:35Z

Me:
So can you introduce yourself and gives us your age , the place you are from , the OS you use thunderbird on daily ?

nshopik:
my name is Nikolay Shopik, I'm 27 years old was born and grow up in Moscow, Russia. I'm on XP but have plans upgrade to Windows 7 as soon it will available

Me:
How long have you been using Thunderbird , what do you use it for (Email, Rss) ?

nshopik:
If I'm not mistaken since end of 2006 or early 2007, I only using Email. I was doing RSS in stand-alone app till 2004 and replace it with web based rss readers.

nshopik:
forgot to add I'm reading news too

Me:
Now let's get to the QA specifics part ....

Me:
How long have you participated at triaging Thunderbird MailNews bugs ?

nshopik:
I've been "signed up" in April 2008

Me:
can you described your sign-up process ? was it complicated ? was it hard to become an active member ?

nshopik:
My first bugs dates back to 2007, so I know little bit. Well it's not so difficult at all. I have done QA in my past for my own programs and friends of mine. Only problem you will face to be active member is free time

Me:
How much time do you spend helping Thunderbird quality assurance ?

nshopik:
When I was started in 2008 it took about of 8-12 hours per week. Now I have little bit lower available time and change my priorities on component specific bugs this takes no more 3 hours per week

Me:
Which components do you have special bonds with ?

nshopik:
I'm mostly interested in enterprise/universities environment specific bugs.You know every year TB is losing more and more regular users who tend to use web-based email. They already have problems understand all type of technologies and to know what IMAP or SMTP servers are and what its hostnames. People can barely remember their passwords contain 8 charters.

Me:
nshopik: this mean Ldap, kerberos . Is it fun participating ? what do you get from helping (joy , pride) ?

nshopik:
Yeah - LDAP, Kerberos, Certeficated based auth, Autoconfiguration via MCD and core IMAP, SMTP protocols. I'm really enjoying helping resolving issues, there some of pride. I'd like to help someone to resolve issue, this encourage people to suggest such product to others instead switching app. And others could be another user or who can even help with providing patch to resolve issue. Also I...
...don't like monopoly of Microsoft email-based products in enterprise segment. But I'm not MS hater I was Microsoft ONLY IT guy in past.

Me:
So do you feel like Thunderbird 3 is something that you've helped build ? do you feel like it's a bit your baby ?

nshopik:
Definitely. Yeah little bit.

Me:
Do you use extensions ? if yes can you list them ?

nshopik:
Not much, nightly tester tools, gcontactsync, that's it.

Me:
Anything you would like to add ?

nshopik:
I wish enterprises spend more resources on open source app like TB instead of throwing it out just after they find out it doesn't support just one feature or has some imporant bug for them unfixed. They do have much more money and/or money to do this.
and/or manpower to do this

Me:
Thanks a lot for your time

nshopik:
Sure, always welcome

Personal E-mail certificates from Thawte are gone :-(

2009-10-14T07:13:19Z

Just received an email from Thawte :

Dear Ludovic Hirlimann, Over the past several years, security compliance requirements have become more restrictive, while the technology infrastructure necessary to meet these requirements has expanded greatly. Despite our strong desire to continue providing the Thawte Personal E-mail Certificate and Web of Trust services, the ever-expanding standards and technology requirements will outpace our ability to maintain these services at the high level of quality we require. As a result, Thawte Personal E-Mail Certificates and the Web of Trust will be discontinued on November 16, 2009 and will no longer be available after that date.
Deciding to conclude these services was a difficult decision for us to bear, specifically because of the community that has been built around these products over the years.

To express our gratitude and sincere appreciation for being a part of our Thawte community, we would like to offer you up to $100.00 off the purchase price of our SSL and/or code signing certificates.

If you would like to take advantage of our offer, please forward this email to our sales department. Their contact details are listed at the foot of this message. Please note that this offer expires on November 16, 2009.

We have also made a special arrangement with VeriSign regarding replacing your personal email certificate. VeriSign's exclusive offer to you is for a FREE 1-year replacement personal email certificate - a $19.95 value. This offer will be open for 2 months after the service is discontinued and will no longer be available after January 16, 2010. Simply follow appropriate link below to request your certificate:

That email is not even signed - while the service was about digitally signing emails. But let's see the nice point in the email, they give you an alternative which is free for the first year. A good initiative, plus if you used to be involved actively in the Thawte web of trust, you get a free bonus.
I browsed quickly on the verisign website and it took me a while to locate the equivalent cert (and that page states that Apple Safari is a compliant email client).
The bad part is the lost of the community aspect of Thawte's certificates - the web of trust is gone. I was unable to find a web of trust mentioned on verisign's website.

If you are looking for other alternative - I know of Two. The first one is from Startcom, which offer the same Free certs Thawte will cease to offer. StartCom also offers Web of trust services using http://www.startssl.org/ as a website. The other good news about startcom is that the founder is involved with Thunderbird's qa process.

The other is the of course Pretty Good Privacy, Gnu Privacy Guard :-) which is based on the web of trust concept.

Upgrading from Thunderbird 2.0.x to 3.0b4 - Test Day !

2009-10-09T06:21:27Z

Next Thursday , the Thunderbird quality assurance team is conducting an online social event. The goal of that event is to migrate some volunteer users from their current 2.0.0.x Thunderbird profile, to the new 3.x series. If you are running older versions like 1.5 or 1.X series, you are welcome to join too :-)

The QA team wants to find out any issue(s) that might come up when people are upgrading, so the developers have time to fix them before we ship 3.0 final.

We are doing this on a specific date in order to provide support to the people who want to participate and figure out with them how to fix, report the issues they are having post-migration. This will happen online through a web based real time chat (the same discussion will be available on irc in #tb-qa)

So we are looking for brave souls willing to give a try to Thunderbird 3.0b4 and actually running Thunderbird 1, 1.5, 2.0 ...... so if you use any of those versions to :

Read newsgroups

Read Feeds

Pop email

Imap email

or any combination of the above

Consider joining the event and come enjoy the new features of the Thunderbird 3.0 series (even if it's still a beta).

This event will be held on Thursday October the 15th - The team as set up a web page with more information. So write down this date on your calendars and join us next Thursday and switch from older versions of TB to the latest.

If you are wondering the team as switched a long time ago - we still have a few machines that we will migrate along side other people who come and participate.

Quick reminders

2009-09-24T06:49:50Z

Today is a special Thunderbird Bug day - with quick rewarding actions to make new comers feel directly useful and at home. All the gory details are at https://wiki.mozilla.org/Thunderbird:QA_TestDay:2009-09-24. If you liked beta 4 it's surely because we have those events on a weekly basis.
One week left to enroll to the Moz Eu camp key signing party.