The way we maintain the bug database for Thunderbird is mainly through volunteer work. People that care enough to report bugs, people that care enough to read bugs and people that care enough to follow bugs. Helping the classification of bugs - finding duplicate bugs and making sure that all the information provided is there.
Some people who would like to join can't because :
- They think there constributions are not worth it
- Think they are going to make mistakes
- Don't have buzilla rights
- Think that their english is too bad
And that's why we organize events so people that are not too comfortable or that want help can find other users that have more experience and that are willing to help new users. We call these events bug days.
We use a wiki page to announce what the focus of the day is. We also use quality.mozilla.org to announce the events and make them available in ics format.
Our next event is this Thursday. Feel Free to Join.